Contact Us
feel free to contact us if you have any questions or concerns
HDconvert.com is an online cloud-based video and audio converter service. HDconvert.com provides access to unlimited video transcoding power, without having to install and pay for the same software. With online video converter, you can easily convert MP4, MKV, FLV, AVI, 3GP, MOV, WMV video and MP3, OGG, WAV, AIFF, FLAC audio to any output formats online. So, to convert video and audio online, in one click, has never been so simple!
Frequently Asked Questions:
  • Where can I find my converted or uploaded files?
    Visit the my files page. Also, remember that all files are stored on the server for only 24 hours, so, upload the file to local storage as soon as possible. You can manually rename or delete any files.
  • Can't login to my account?
    Visit to forgot password page and reset your password via valid email address.
  • I logged but don't see my premium files?
    You must login with on of correct (Google, Facebook, Twitter or plain email/password) account that you are using when purchasing premium. For example, if you signup with Facebook account and buy premium then you need to login with Facebook account to have access to premium. Please, use correct account to login here.
  • How to remove a watermark from a video file?
    Visit the convert online page. Follow the step-by-step wizard, but in the last step select ‘PREMIUM’ option to convert the video file without a watermark.
  • How to cancel, pause or change a subscription?
    Visit to user profile and click on "billing" button to manage active subscription.
  • Do you have a file size limit for input or output file?
    We have no file size limits. Visit the convert online page to convert a new video file.
  • How I can download the file without a watermark?
    To remove a watermark from an existing video file, you must re-convert the original file using PREMIUM options, visit convert online page and follow the step-by-step wizard, but in the last step select ‘PREMIUM’ option to convert the video file without a watermark.
  • Service or site not working?
    We strongly recommend using the latest version of Google Chrome for better stability and compatibility, please upgrade your browser to the latest version and visit convert online page to convert videos.
  • Low video or audio quality?
    The quality of the output video depends on the quality of the input file and the output video and audio bitrate and resolution, to compensate for the low quality, you can increase the bitrate or resolution on the additional settings in the step-by-step wizard, please visit convert online page to convert videos.
Contact Us:
UNLOCK HD QUALITY WITH PREMIUM
convert files with HD quality and other features
Premium unlocks HD 1080p, 2k and 4K and 8k Ultra HD quality.
  • Convert video, audio, image without watermark
  • Enhance video, images to HD and Ultra HD 4K, 8k quality
  • Colorize black and white images and video
  • Compress video to smaller size
  • Convert with premium priority
  • No file size limit
  • No video length limit
  • and more...
Basic: $4.99/m
buy now
Standart: $9.99/m
buy now
Vip: $99.99/y
buy now
Rate us or leave feedback
what do you think about us
Latest converted files
list of recently converted files